We have resources that have worked in and provided consultancy in the following areas:

• Worked on Electronic Medical Records and Hospital Information Systems
• Worked on CRM such as Sugar and MS Dynamics.
• Worked on MS Dynamics GP & AX interfacing and on systems that extensively use an ERP.
• Prepared systems analysis documents and proposal documents for clients while working with users for formulating requirements. Assisted the quality assurance team in conducting user acceptance testing.
• Identified, investigated and analysed business processes, procedures and work practices and inefficiencies while recommending optimal business practices and system functionality and behaviour.
• Tasked with user and training documentation and developing functional specifications for use by developers.
• Carried out contracts preparation, solutions architecture design using solutions such as MS Great Plains, Axapta, Sharepoint, CRM such as Sugar CRM and Salesforce, databases such as Oracle and SQL Server Reporting.
• Created and maintained company website and prepared all the technical systems analysis documents.
• Worked on Customer Service and Cross Selling Solutions.
• Worked on Customer Service platform creation and on user / technical documentation. Extensive MS Office Skills were obtained using advanced techniques in Word, Excel and Powerpoint.